Ecobutterfly's standard method of shipping is USPS or UPS Ground. Customers may request faster shipping. Shipping rates are based on the weight of the product as well as the zip code/postal code. All orders are shipped from Los Angeles.
Ecobutterfly will gladly ship anywhere in the world. However, please note that Ecobutterfly is NOT notified in advance of any duties the customer may have to pay after the package leaves the United States. All additional duties and taxes are at the customer's expense. Also, when deciding between USPS International Priority and International First Class, only Priority comes with a tracking # and $64 insurance indemnity protection. USPS International First Class does not offer insurance and can only be shipped with a proof of mailing.
Orders placed by 12:00 PM PST should ship the same business day. All orders received go out the next business day. If an order cannot go out in a timely manner, the customer will be notified. if choosing to ship First Class International it may take a couple of days to ship since a visit to a Post office is required.
Orders paid by check are shipped when checks clear. Please allow 5 business days for out of state checks or 3 business days for local checks. Note: There is a $20.00 charge per returned check.
All International Orders must pay using their PayPal account or a credit card, which includes Visa, MC, AMEX and Discover. No International checks are accepted at this time.
