Shipping

Our standard method of shipping is USPS or UPS Ground.
There are faster options to choose from.
Rates are based on the weight of the product, packaging & postal code.

All orders are shipped from Ojai, California.

We ship all over the world, but please note that Ecobutterfly is NOT notified in advance of any
duties the customer may have to pay after the package leaves the United States.
All additional duties & taxes are at the customer's expense.

We ship to APO/FPO military addresses.
When you place your order and go through the check
 out process you will not have a choice between AA, AE or AP.
This is due to our offering UPS as a shipping option.
Only USPS has the means to ship military mail.
So when you fill in the address field put in the state that goes with the US zip code for your address.
When you complete your order send us an e-mail noting AA, AE or AP then.
We will take care of it from there, so no worries.

Orders placed by 12:00 PM PST can ship within a 24 hour business day.
Most orders received go out the next business day.
If an order cannot go out in a timely manner, the customer will be notified.

Orders paid by check are shipped when checks clear.
Please allow 5 business days for out of state checks or 3 business days for local checks.
Note: There is a $20.00 charge per returned check.

All International Orders must pay using their PayPal account or a credit card, which includes
Visa, MC, AMEX and Discover.
No International checks are accepted at this time.