Terms & Conditions
The Ecobutterfly website is secured by an SSL.
When shopping on our website your confidential information is secure.
We Never sell or share any of your information with outside companies under any circumstances.
Your E-mail address is used solely for Ecobutterfly to contact you regarding your order
and for our mailing list, if you choose to subscribe.
When shopping on our website your confidential information is secure.
We Never sell or share any of your information with outside companies under any circumstances.
Your E-mail address is used solely for Ecobutterfly to contact you regarding your order
and for our mailing list, if you choose to subscribe.
When checking out please make sure that you choose the shipping option that you want.
You must physically check your shipping option of choice.
If an option is not chosen the check out system will default to the first option on the list.
Please contact us immediately after your order is placed so that we can adjust the option if needed.
If you wait to contact us there is always a chance that the order will have shipped
and an adjustment can no longer be made.
It is always a good idea to check your invoice just in case.
When ordering outside of the US, please consider any taxes, duties and tariffs that will be due
upon delivery. We are hoping that tariffs will not be permanent, but until that time comes they are our
current reality. Just know that our sustainable, organic and Fair Trade products are some of the rarest and high
quality fibers of their kind. They are well worth the extra cost. And if you buy more rather than less,
flat rate shipping rates become an option along with discount tiers as well, starting at $60.
This is a good way to help offset some of the extra cost.
Note:
For any technical difficulties with the site and/or if you have any questions,
please e-mail, use chat or call us toll free at 1-888-564-8674 for help.
You must physically check your shipping option of choice.
If an option is not chosen the check out system will default to the first option on the list.
Please contact us immediately after your order is placed so that we can adjust the option if needed.
If you wait to contact us there is always a chance that the order will have shipped
and an adjustment can no longer be made.
It is always a good idea to check your invoice just in case.
When ordering outside of the US, please consider any taxes, duties and tariffs that will be due
upon delivery. We are hoping that tariffs will not be permanent, but until that time comes they are our
current reality. Just know that our sustainable, organic and Fair Trade products are some of the rarest and high
quality fibers of their kind. They are well worth the extra cost. And if you buy more rather than less,
flat rate shipping rates become an option along with discount tiers as well, starting at $60.
This is a good way to help offset some of the extra cost.
Note:
For any technical difficulties with the site and/or if you have any questions,
please e-mail, use chat or call us toll free at 1-888-564-8674 for help.
